Privacy Policy

Last Updated: October 2, 2025

1. Information We Collect

When you use our website or contact us, we may collect the following information:

  • Contact Information: Name, email address, phone number, and company name when you submit our contact form
  • Analytics Data: We use Zoho PageSense and Vercel Analytics to collect information about how you use our website, including pages visited, time spent, device type, and general location
  • Technical Data: IP address, browser type, and device information
  • Cookies: We use cookies for analytics and to improve your experience on our site

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide consulting services
  • Send you information about our services (only if you've requested it)
  • Improve our website and user experience
  • Analyze website traffic and usage patterns
  • Comply with legal obligations

3. Third-Party Services

We use the following third-party services that may collect information:

  • Zoho PageSense: Analytics, heatmaps, and session recordings to understand how visitors use our site
  • Vercel Analytics: Website performance and usage analytics
  • Google reCAPTCHA: Spam protection on our contact form (subject to Google's Privacy Policy)
  • n8n: Automation platform for processing contact form submissions

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Our contact form uses HMAC-SHA256 encryption, rate limiting, and other security features to protect your data.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Contact form submissions are retained for business purposes and deleted when no longer needed.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Object to processing of your personal information

7. Cookies

We use cookies and similar tracking technologies to analyze website traffic and improve user experience. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Future State Consultants, LLC

Email: hello@future-state.ai

Phone: (503) 545-6249